CoolFixingUK was established in 2013 by refrigeration engineer Emma Nash and facilities-management specialist David Wright. Frustrated with the industry’s “one-size-fits-all” approach, they built a service company dedicated to tailoring solutions for each client’s needs. Starting from a small workshop in Birmingham, CoolFixingUK has grown into a national network of regional hubs in London, Manchester, Glasgow, Cardiff, and Newcastle, each staffed with Gas Safe–registered and F-Gas-certified technicians.
Our core philosophy is “prevent and perfect.” Rather than waiting for systems to fail, we emphasize proactive maintenance schedules, seasonal inspections, and performance analytics that identify inefficiencies early. We invest in advanced diagnostic tools—thermal-imaging cameras, refrigerant-leak detectors, and digital manifold gauges—so our engineers can pinpoint problems with precision. Every team member undergoes quarterly technical training on the latest inverter technology, low-GWP refrigerants, and smart-thermostat integrations to ensure service excellence.
Transparency and trust are equally important. Before any work begins, we provide a detailed, itemized estimate including parts, labour, and warranty coverage. Our digital job-reports include photos, sensor readings, and system-performance charts, so you see exactly what was done and why. We also offer flexible service-contract options—standard, premium, and platinum—that include priority scheduling, discounted parts, and annual efficiency audits. By pairing technical mastery with clear communication, CoolFixingUK has earned a 4.9-star average rating and enduring partnerships with both homeowners and facility managers.